Shipping

How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking number. Simply follow the link provided to see your package’s progress in real time.

How long does shipping take?

Shipping times vary depending on your location and the shipping method selected at checkout. Generally, domestic orders arrive within 3–7 business days, while international orders may take 7–21 business days.

Returns & Exchanges

What is the return process?

You can return a product for any reason within 30 days—no questions asked. Once we receive your item, we’ll process a refund according to our policy.

Can I exchange an item?

Yes, you can initiate an exchange by following the same process as returns. Indicate that you’d like to exchange the item for a different size, color, or product. Our team will confirm availability and guide you through the next steps.

Return Window

We offer a 15-day return window starting from the day you receive your order. If you wish to initiate a return for any reason, please be sure to do so within this timeframe.

Eligibility Requirements

For a return to be valid, the product must be in the same condition in which you received it—unworn, unused, and still in its original packaging, with any tags intact. Proof of purchase (such as a receipt or order confirmation) is also required. Please note that customers are responsible for covering the cost of return shipping.

Restocking Fee

A 20% restocking fee applies to all returns on orders exceeding $100.

How to Start a Return

If you’d like to begin the return process, send an email to customersupport@harperandlane.net. Our team will guide you through the necessary steps.

Sizing Info

Sizing Information

At Parker & Finch, ensuring you get the perfect fit is essential to us because we want your shopping experience to be enjoyable and hassle-free, no matter where you're located.

Tag Size vs. True Size

It's possible that the size indicated on the label of our clothing might not match what you're used to seeing. This difference is due to the varying sizing standards across countries. Therefore, we adjust the size to match U.S. sizing, ensuring that you receive the right fit without any confusion.